OU Administrative Policies
and Procedures
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830 Information Technology
SUBJECT: | INFORMATION TECHNOLOGY INFRASTRUCTURE AND SERVICES |
NUMBER: | 830 |
AUTHORIZING BODY: | CHIEF OF STAFF |
RESPONSIBLE OFFICE: | UNIVERSITY TECHNOLOGY SERVICES |
DATE ISSUED: | NOVEMBER 1962 |
LAST UPDATE: | APRIL 2021 |
RATIONALE: Information technology services and resources are important to the teaching, learning and research mission of Oakland University (University). While many resources are purchased and managed in individual departments, centralized services and resources are provided by University Technology Services (UTS) to assure the University of a cost-effective, cohesive and highly functional environment. It is important for the University community to understand the UTS centralized support and services functions. | |
POLICY: UTS provides centralized information technology services and resources to create and support the University’s Information Technology Infrastructure. In general, UTS is involved in the selection, installation, implementation and operation of centralized Information Technology Infrastructure or any services and resources that process, store, or transmit University data including confidential and sensitive data. This policy is designed to guide individuals on when they need to partner with UTS in any IT implementation. | |
SCOPE AND APPLICABILITY: This policy applies to all University constituents (faculty, staff and students), and departmental operations. This policy is designed to cover any project listed within the Centralized Functions heading below. To determine whether a service or function request should be submitted to UTS, a list of Centralized and Decentralized Functions is detailed below and should be reviewed prior to submitting any UTS support request. | |
DEFINITIONS: Active Directory: An implementation of Lightweight Directory Access Protocol directory services by Microsoft for use primarily in Windows environments. This is a directory service that is centrally managed.
Confidential Data: As defined in OU AP&P #860 Information Security.
Information Technology Infrastructure: The system of hardware, software, facilities and service components that support the delivery of business systems and IT-enabled processes. Information Technology Infrastructure services provided by University Technology Services include:
Lightweight Directory Access Protocol (LDAP): An application protocol for querying and modifying directory services running over TCP/IP.
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PROCEDURES:
Submitting a Request
Centralized versus Decentralized Services and Functions: The UTS website contains a list of examples of centralized functions (which would require UTS involvement), and a list of decentralized functions (which would usually not require UTS involvement). This list has been reviewed and approved by Academic and Administrative Council. | |
RELATED POLICIES AND FORMS: OU AP&P # 850 Network PolicyOU AP&P # 860 Information Security OU AP&P # 870 Software Regulations OU AP&P # 880 Systems Administration Responsibilities OU AP&P # 890 Use of University Information Technology Resources | |
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